Yes. We deliver countrywide in 1–3 working days. Nairobi orders placed before 2pm arrive the next day. Delivery is free on orders over KSh 15,000.

We accept M-Pesa, bank cards and lipa pole pole instalments, so you can spread the cost of bigger items like fridges and laptops.

Lipa pole pole lets you pay for your item in instalments instead of all at once. Choose it at checkout and follow the prompts — our team confirms your plan before dispatch.

Yes. Every product is sourced from authorised distributors and comes with a valid warranty.

Unopened items in their original packaging can be returned within 7 days of delivery. Faulty items are covered under warranty for repair or replacement — see our Shipping & Returns page for the full process.

Use the Track your order link in the top bar with your order number. You can also WhatsApp us on 0712 123456 with your order number for a status update.

Yes — Nairobi orders placed before 2pm are dispatched for next-day delivery. Outside Nairobi, allow 1–3 working days.

Call 0722 000 000 or WhatsApp 0712 123456 as soon as possible. If your order hasn't been dispatched yet, we can change or cancel it free of charge.

Call us on 0722 000 000 / 0724 000 000, WhatsApp 0712 123456, or email email@gmail.com. We're available Mon–Sat, 8am–6pm.